Frequently Asked Questions
Everything you need to know about our handcrafted millwork and home decor.
What materials are used in ArtMillwork Design products?
We pride ourselves on using premium, sustainably sourced hardwoods and high-quality finishes to ensure every piece is both beautiful and durable for your home.
Do you offer custom sizes or bespoke designs?
Yes, we specialize in custom orders. Please contact our design team with your specific dimensions or concepts, and we will provide a personalized quote.
How long will it take to receive my order?
Since many of our items are handcrafted to order, lead times typically range from 2 to 4 weeks. Shipping times vary by location but generally take an additional 3-7 business days.
What is your return policy for handcrafted items?
We offer a 30-day return window for standard items in original condition. Please note that custom-made or personalized orders are final sale and cannot be returned.
How should I care for my wood millwork?
To maintain the finish, we recommend dusting with a soft, dry cloth. Avoid harsh chemicals or excessive moisture, and occasionally apply a wood-safe conditioner if the piece is exposed to dry air.
Do you ship internationally?
Currently, we ship to the United States and Canada. For shipping inquiries to other countries, please reach out to us directly for a custom freight quote.